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Better Outcomes with Measurement-Based Care

woman in her own home doing online outpatient treatment for addiction

EHN USA’s Measurement-Based Care is allowing patients to play an active role in their treatment plans.

Measurement-Based Care (MBC) is a concept gaining momentum in the mental health community, though it has long been a cornerstone of medical practice. Widely used in managing conditions like diabetes and hypertension, MBC has demonstrated its effectiveness across various healthcare fields. But what exactly does it entail, and how is it improving patient outcomes in mental health?

What is MBC?

MBC is a clinical process where mental health clinicians use patient-reported outcome measure (PROM) data to monitor progress and guide treatment decisions.. Simply put: patients have the opportunity to give feedback throughout the treatment process. This collaborative approach leads to more engaged patients and better outcomes.

A study by JAMA Psychiatry in 2019 said that less than 20% of behavioral health practitioners use any type of measurement-based care but usage will likely increase. EHN USA uses measurement-based care across our facilities and virtual care.

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A New Approach to Treatment

Historically, there was often a disconnect between clinicians’ perceptions of treatment progress and patients’ actual experiences. Michael Lambert, PhD, a psychology professor at Brigham Young University has researched outcome measurement for decades. He found in surveys that therapists believed 85% of their patients improved, but research showed actual rates of improvement between 40% and 60%. Clinicians believed only 2% of their patients deteriorated, but Lambert’s research showed 5-10% of adults and 15-25% of adolescents got worse while in therapy. Lambert demonstrated that personal perceptions of treatment progress are not always reliable, and Measurement-Based Care (MBC) aims to bridge that gap with objective data.

Measurement-Based Care is particularly effective for patients who are not showing improvement. A recent meta-analysis of more than 21,000 patients showed that MBC was effective in reducing symptoms in all cases but was even better among patients who were not improving. 

How Can MBC Help Patients?

MBC provides several beneficial changes to traditional care that lead to improved outcomes.

Transparency and Patient Engagement: The patient and clinician working collaboratively to understand the data keeps the patient involved and aware of their own progress. It fosters buy-in from the patient and gives them a heightened level of understanding of their own treatment. It also helps to validate how a patient is feeling, leading to improved outcomes. 

Early Indications of Treatment Issues: Regularly assessing patient progress through routine outcome monitoring allows practitioners to spot issues or inefficiencies quickly, rather than waiting until the end of treatment to address them.

Increased Clinical Efficiency: Being able to work with objective data gives clinicians a clearer roadmap for working with individual patients, thus reducing the time needed to change the course of treatment.

How You Can Measurement-Based Care Help You?

MBC is an emerging approach and isn’t fully integrated by all clinicians yet, but with research supporting its effectiveness, there is an incentive to increase its integration in mental health treatment. Here are some questions you can ask your healthcare practitioner to begin working Measurement-Based Care into your Treatment.

Does Your Treatment Use Measurement-Based Care?
At EHN USA, we believe in data-driven, personalized care. Measurement-Based Care ensures your treatment is guided by regular, standardized assessments—not just guesswork. Research shows MBC leads to better outcomes, faster improvements, and more tailored care.

How Do You Track My Progress Objectively?
Regularly assessing patient progress through routine outcome monitoring allows practitioners to spot issues or inefficiencies quickly, rather than waiting until the end of treatment to address them.

Will My Treatment Adjust Based On My Results?
Regularly assessing patient progress through routine outcome monitoring allows practitioners to spot issues or inefficiencies quickly, rather than waiting until the end of treatment to address them.

EHN Health USA, telehealth treatment for addiction and dual diagnosis

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Cynthia Rose, staff of EHN Health USA, online rehab and mental health center

Cynthia Rose

Clinical Supervisor

Cynthia Rose has over 18 years of working within the mental health field in the US and Europe. She has extensive experience treating mental health and substance abuse issues in jail and probation populations, domestic violence offenders, active and retired military personnel, and emergency mental health providers. She is an LMFT, an EMDR-trained therapist, and is certified in DBT.

Joanna Contreras, clinical director of EHN Health USA

Joanna Contreras

Clinical Director

Dr. Joanna Contreras-Schwartz has been providing therapy to adolescents and adults since 2008. Joanna has worked in leadership roles for over 10 years and is passionate about developing and providing high quality clinical care to those in need. She believes that compassion, honesty, and a little bit of humor create a great experience in therapy. She is trained in various modalities such as DBT, CBT, MI, EMDR, and equine assisted psychotherapy, and takes a trauma-informed approach.

Vanessa Hurr, operations director at EHN Health USA

Vanessa Hurr

Operations Director

Vanessa Hurr serves as the Operations Director at EHN Health USA, bringing over 10 years of experience in healthcare operations and strategic leadership. She specializes in designing and scaling mental and behavioral health programs, specializing in Substance Use Disorder (SUD) recovery, telehealth innovation, and harm reduction methodologies. Previously, Vanessa has served as the Chief of Staff at Lionrock Recovery and VP of Operations at Mindfuli, where she led go-to-market strategies, launched specialized treatment programs, designed peer support communities, orchestrated live event activations, and optimized progressive operational frameworks to drive scalable growth.

Vanessa is the Founder and President of Momentum In Recovery, a Wisconsin-based 501(c)(3) that champions recovery campaigns through treatment scholarships, food insecurity relief, and psychedelic health initiatives. As a peer support facilitator, Vanessa leads the Madison Psychedelic Society’s Recovery Peer Support Meetings, fostering connection and support for those navigating recovery.

Vanessa’s expertise lies in operational strategy, telehealth expansion, and community-driven care. She is passionate about advancing equitable, compassionate healthcare and creating sustainable recovery pathways for underserved populations.

Ashley Loeb Blassingame, executive director of EHN Health USA

Ashley Loeb Blassingame

Executive Director

Ashley Loeb Blassingame is a leader in behavioral health care, focused on expanding access to treatment and developing effective programs. In 2010, she co-founded the first virtual intensive outpatient program (IOP) for Substance Use Disorder (SUD), pioneering telehealth in behavioral health when it was still uncommon. Under her leadership, the program became the first virtual IOP to earn Joint Commission accreditation and grew into an industry leader before its acquisition in 2024. In addition to her leadership role, Ashley serves as an Operator Advisor at Halogen Ventures, supporting over 75 portfolio companies with expertise in digital health, treatment, and business scaling. She also hosts an award-winning podcast on recovery and mental health, sharing stories of perseverance and change. As a thought leader in mental health, recovery, and workplace wellness, Ashley applies her clinical and business experience to drive growth, develop programs, and build strategic partnerships.

Healther Burr, National Business Development Specialist for EHN Health USA

Heather Burr

National Business Development Specialist

Heather Burr is the Business Development Lead at EHN Health USA, driving the organization’s growth and expansion across the U.S.  With 15 years of personal recovery experience, she has a deep, firsthand understanding of the challenges of Substance Use Disorder and mental health. Combined with eight years in the behavioral health industry, she brings a unique blend of empathy and expertise to her role. 

Specializing in business development, relationship management, and strategic partnerships, Heather is committed to increasing access to high-quality mental health and addiction treatment services. Her ability to cultivate meaningful connections with providers, organizations, and referral partners supports EHN Health USA’s mission to deliver exceptional, evidence-based care. 

Passionate about expanding access to treatment, Heather plays a key role in establishing EHN Health USA’s national presence, helping to ensure more individuals and families receive the support they need.